4 MONTH REFUND
4 MONTH REFUND
At SolarCloud, we believe in providing our customers with a hassle-free and transparent experience when investing in solar energy. That’s why we offer a 4-month refund policy, designed to give you peace of mind during the purchasing process.
Refund Policy
At SolarCloud, your satisfaction is our priority, and our refund policy reflects our commitment to delivering on our promises. If you have any questions, feel free to reach out to our support team for assistance.
You are welcome to place a new order at any time, but please note that once your refund is processed, you will have lost your place in the queue.
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After placing your deposit, you have a mandatory 10-day cooling-off period during which you can cancel your order and receive a full refund—no questions asked. This period allows you to take the time to review your decision without any pressure.
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We are committed to delivering your solar panels on time. If, for any reason, we are unable to complete your order within 120 days from the date of your deposit, you are entitled to a no-questions-asked refund of your deposit. We understand how important your investment is, and we want to ensure your trust in us by providing this guarantee.
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You can request a refund at any time if we are out of stock. Rest assured, your deposit will be fully refunded within 30 days of your request, ensuring a hassle-free and transparent process.